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Guidelines for the Service Receivers PDF Print E-mail

  • Everyone who enters the office should wear face masks and should wash their hands at the places where facilities are provided to clean hands.
  • Body temperature of all the persons entering the office will be checked before entering the office premises and everyone must give their support for that purpose and persons with body temperature more than     98.4 °F or 37 °C are not allowed to enter the office premises.
  • Persons who have one or more of the symptoms of Covid - 19 such as cough, fever, cold, sore throat, body aches, shortness of breath, a person who has been in close contact with a Covid - 19 patient for the last 14 days, a person who has been quarantined for the    Covid - 19 must not arrive to the office seeking services.
  • Since the service will be provided for a limited number of clients in a day, clients should seek services by constantly maintaining a minimum distance of 1 meter.
  • Clients must comply with the guidelines given by the Officers of the Health Sectors, Security Forces, Supervising Officers of the Office and the guidelines displayed at the Office premises.

News & Events

Important Notice

Please be informed that all types of visa applicants are permitted to enter this department ONLY on prior appointment basis due to the Covid 19 pandemic. Applicants without prior appointment will not be allowed to enter the departmental premises under any circumstances.

Regional Office, Kurunegala shifted to a new building

The Regional Office, Kurunegala of this Department has been shifted to a new building at, No. 95, Negombo Road, Kurunegala from 05thOctober 2020.


Foreign Nationals are not allowed to enter Sri Lanka until further notice

All types of Visas already granted to all foreign nationals and not arrived to Sri Lanka yet, have been temporarily suspended. They will not be allowed to enter Sri Lanka until further notice.

Suspension of issuance of Visas in Sri Lanka due to the COVID – 19 Outbreak

All types of Visa issuance to enter Sri Lanka for all countries have been temporarily suspended